authoring stage goes into subspace

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authoring stage goes into subspace

Postby tahiya » Thu Feb 16, 2012 5:39 pm

Every once in a while I get to a place where I have to go back and forth between the authoring stage and the media library while uploading a variety of resources. Unpredictably, I will find that the authoring window or tab where my lesson was is out of view and when I try to access it from the list on the home space it tells me I have to close the authoring window. I have to close any open work area and start over.
play, play, play
Posts: 116
Joined: Thu Apr 14, 2011 3:12 pm

Re: authoring stage goes into subspace

Postby jmalatino » Fri Feb 17, 2012 4:08 pm

After talking with you I can report that this error is when, in certain strange circumstances, the tab that shows your open lesson disappears. This is not very common or reproduceable. When this does happen your lesson is still open. What I would suggest to do is, use the FILE menu to save and close your lesson. Then you should log out of SmartBuilder and log back in. This will clear up this issue.
Posts: 71
Joined: Fri Aug 26, 2011 4:03 pm

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