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Postby Elaine » Wed Apr 11, 2007 11:50 pm

I was using a computer at school and attempted to login to SmartBuilder. I was unable to login. The SmartBuilder Launch window appeared and then the when the authoring page displayed, It would not load. I was able to see a blue or white screen ( I can not remember). The screen contained a black square in the upper left of the screen. The black box was the size of a graphic box and had a green border. The bottom of the screen said done.
Nothing occurred after this screen with the box appeared.

If someone needs more clarification with this issue, I am willing to provide additional clarity.

-Elaine
Elaine
 
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Joined: Wed Apr 11, 2007 11:39 pm

Postby kentxu » Fri Apr 13, 2007 11:34 am

Hi Elaine,

Could you provide more information about the browser version and OS you are using at school?

Meanwhile, I would suggest you try login into Smart Builder from this URL http://www.smartbuilder.com/smartbuilde ... efault.jsp
Development Team
kentxu
 
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Joined: Tue Mar 13, 2007 3:08 pm


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