Volume control not working when published

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Volume control not working when published

Postby Mondial » Wed Apr 11, 2012 11:45 pm

Hi I have added the template audio volume controller to the Master Page of my Lesson.

It all works fine in the authoring area, but when published the volume works, but the controller doesn't. The only thing that works on the volume controller is the hotspot. The close cross doesn't work and the volume slider doesn't work.

Any suggestions on why?

My lesson is "How to be an e-athlete" if you want to have a look?


Posts: 6
Joined: Sun Feb 06, 2011 6:44 pm

Re: Volume control not working when published

Postby jmalatino » Thu Apr 12, 2012 12:14 pm

Hi Brent,

This one took me a while to figure out. The basic issue was that you had applied a master page template that already had an audio controller in it. You had deleted the actions that made that redundant audio controller work but for some reason it was still conflicting with the new audio controller you had added via the Volume controller template. After some testing with a copy of your file I went into your file and deleted this old unused audio controller and previewed a published version of your lesson. It works great now.

If you have any questions feel free to contact us.

Happy Authoring!
Posts: 71
Joined: Fri Aug 26, 2011 4:03 pm

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